ExxonMobil

Research, evaluation, and design of internal Chemical in-field mobile applications.

I partnered with Manufacturing Chemical and Refining business lines to provide expertise and guidance on designing, developing, analyzing, and testing mobile, web, and desktop computer applications.

Heuristic Evaluations

I completed comprehensive heuristic evaluations of multiple apps to identify pain points that could be improved.

UX Research

I present my findings to the business, and schedule user interviews with real users to gain a variety of feedback.

Product Design

I provided high-fidelity mockups to the team for UX and UI recommendations found in my research.

Business goals

The Upstream division of ExxonMobil provided opportunities to work with and design for users across the globe as well as gain a deep understanding of the unique, scientific challenges of the Oil & Gas industry.

I worked directly with engineers, and operators to collect and analyze large, highly- technical data. I independently created innovative, research-based solutions to tough technical problems; I developed domain knowledge while working closely with development and project teams, I focused on solving complex IT & business problems at our Manufacturing facilities around the world.

Projects

L360P Discovery

I worked directly with stakeholders to determine a breakdown of pain points of users had related to the salesforce distributor management tool L360P. I determined an ecosystem of users, partners, and distributors involved in the platform. I also created low fidelity journeys and wireframes to validate my findings.

Mobil EZ Order Evaluation

I independently evaluated the distributor ordering application to discover any pain points in workflow, experience, and visual design. I created a full report with mocked up recommendations; devised and presented multiple user journeys outlining expectations and opportunities.

API Marketplace

Led a comprehensive discovery and evaluation of the internal API Marketplace and Resource Portal that involved highly-extensive ux research practices; determined substantial pain points, directed enhanced information architecture, led usability studies, and provided high fidelity mockups.

Mobil Serv Lube Analysis Evaluation

I independently evaluated the oil analysis application to discover any pain points in workflow, experience, and visual design. I created a full report with mocked up recommendations.